What Customers Are Saying About Remember Whenever
Remember Whenever helps families across the country preserve their most precious memories through professional photo, video, and audio digitization services.
We've earned the trust of customers throughout Fairfield County and beyond by treating every family's memories with the care and attention they deserve.
Below you'll find genuine testimonials from real customers who've experienced our services firsthand.
These reviews come from families who've trusted us with everything from boxes of old family photos to irreplaceable VHS tapes of weddings and childhood memories.
We're proud that our commitment to quality, careful handling, and personalized service has earned such positive feedback from customers near and far.
Whether you're in Connecticut or anywhere else in the country, we hope these testimonials help you feel confident about choosing Remember Whenever to preserve your family's most treasured moments.
Customer Reviews
“I was visiting family in Westport and we found a whole bunch of video tapes of home movies from the 90's. We thought it would be a great idea to get them digitized to be able to watch them again and store them for the future, so we searched online for somewhere local and found Paul at Remember Whenever who was super helpful and accommodating from the get-go.
We had 10 tapes picked up on Tuesday, then transferred and dropped back to us on Friday! Everything turned out so great! We got files and a download link that we were able to share with the rest of the family across the country, and now everyone is posting funny clips of us all as kids in the family group chat.
Highly recommended service. Thank you Paul! We just found some photo albums so we'll be back very soon.”
- Talia D.
“I used Paul Schneider's Remember Whenever to digitize an extensive collection of family papers and photos as well as some videos. Paul was extraordinarily professional in every aspect of the engagement from communication, to customer service and most importantly to the high quality digital files he produced. I highly recommend Remember Whenever”
- Wolf B.
“Paul is a gem! He was extremely personable, helpful, patient, responsive, and courteous.
He treated my ancient CDs, DVDs, and VHS tapes as if they were his own and delivered on both time and budget.
I have already used his twice and anticipate using him again.
I would highly recommend him and feel so lucky to have found him as I never would have completed these projects on my own.”
- Tatiana P.
“Paul was incredible to work with!
We had a family member who passed and needed a song that they had performed when they were younger for the funeral. The song was on a 45 record and needed to have it transferred to an MP3.
Not only did he come to our home to pick up the record, but he also was able to clean up the sound on it so that it was less muddy due to the age of the record. (was around 1974 when it was recorded). Was beautiful and clear.
He was able to return the song and record back in less than 24 hours!
Very grateful to have been able to find him! Highly recommend his services.”
- Julie F.
“Paul is an exceptional communicator and an expert in this field. He's quick, efficient and goes above and beyond for his clients.
I had a very sentimental photo that was hard to hand over but he brought it back to life and returned it the next day!!!
I'm so so happy I went with him. Cannot say enough about this company!”
- Kristine L.
“Paul transferred an old film reel of my grandfather's and did an amazing job!! Turned out to be women wrestling from probably the early 1900s.
He completed the job really quickly and was great to work with!
Highly recommended!!”
- Paula H.
“Quick turnaround, easy to deal with and quality product. 10/10”
- James G.
“I had a great experience having old family videos transferred to hard drives so we can enjoy and continue to preserve them for generations to come.
The process was simple and fast. Highly recommend entrusting your precious memories with Paul! I'll be back”
- Petty A.
“So thrilled with service provided.
Had a lot of video and audio tapes many decades old in many formats and all were successfully converted quickly and very satisfied with the quality! (I previously had tried to use Legacybox and had a TERRIBLE experience. Ended up asking for a refund and only received back a portion of my $ and no files.)
Paul was very responsive to e-mails. Would highly recommend!!!”
- Rosa F.
“I am still in awe of what Paul helped me uncover. His services are priceless.
He is incredibly considerate and understands the delicacy of personal keepsakes.
I am so grateful for his services.”
- Stefanie J.
“I had broken my client's VHS tape -- of her wedding day. I was terrified that I wouldn't be able to get it fixed and that she could never again watch the happiest day of her life. Because, to my mind, who could fix a VHS tape?! Well, Paul at Remember Whenever can!
He is communicative, kind, and knowledgeable. I'm grateful that he was able to take care of my problem quickly and easily. Thank you, Paul!”
- Bridget F.
“I can highly recommend Paul’s service. My analogue films were accidentally CT scanned at the airport, which ruined the photos.
Just a few hours after I reached out, Paul explained his services, offered a free test restoration, and then managed to fully restore the color and depth of my damaged photos - all within the same day.
I love the results, and it was worth every cent. Thanks a million!”
- Jana M.
“This company offers a wonderful and seamless service.
Paul takes extreme pride in his business, is great to work with, and really goes the extra mile to ensure total customer satisfaction.
It is not often one encounters such outstanding service! Highly recommend.”
- Karen P.
“Paul is a very talented young men.
He recovered 2 of my precious tapes from our trip to the Amazon we took 20 years ago!
Impeccable service and excellent prices ! I won’t lose this guy ever.”
- Monica C.
“My friend kept bugging me to do something with our old VHS tapes before they completely fell apart, so she gave me Paul's number at Remember Whenever. Best decision ever.
I was honestly kind of freaked out about mailing our family videos from California all the way to Connecticut - these are irreplaceable memories of my kids when they were little but Paul was so reassuring on the phone. He walked me through the process and didn't make me feel stupid for asking a million questions.
The tapes came back and I couldn't believe how good they looked. We're talking about videos from the late '80s that looked pretty rough before, but I feel like the picture quality was improved somehow. The sound was way better too.
Paul kept texting me updates the whole time - when the package got there, when they started working on it, when it was heading back. Everything came back exactly when he said it would, packed really carefully.
We're already putting together another box of tapes and some photo albums to send them. Found a bunch more stuff in my mom's closet that needs help. When someone does this good of a job, you don't go looking elsewhere.
If you've got old family stuff sitting around that you can't watch anymore, just call Paul. Worth every penny.”
- Ben M.
